Guiding Resolution
Structured, emotionally safe support for difficult workplace moments
You don’t need to arrive with everything sorted. You just need a place to begin.
I'm Rodney, an independent support specialist offering respectful, structured support for individuals navigating workplace resolution matters, employment-related concerns, and tribunal-adjacent processes. and tribunal processes.
I blend procedural clarity with emotional safety — helping you feel heard, prepared, and supported.
Like a lighthouse in uncertain waters, I aim to offer calm and clarity when the path ahead feels unclear.
This practice is guided by two metaphors:
• The Lighthouse — steady and clear.
• The Karnak Envelope — a structured way to begin.
I hold qualifications in law and applied legal practice (B.A., LLB, GradDipAppLaw), and I work independently — without giving legal advice — to support your journey with care and transparency.I'm Rodney, an independent support specialist offering respectful, structured support for individuals navigating workplace resolution matters, employment-related concerns, and tribunal-adjacent processes. I blend procedural clarity with emotional safety — helping you feel heard, prepared, and supported. Like a lighthouse in uncertain waters, I aim to offer calm and clarity when the path ahead feels unclear. This practice is guided by two metaphors: • The Lighthouse — steady and clear • The Karnak Envelope — a structured way to begin I hold qualifications in law and app
Support Options — How I Can Help
Support Options — How I Can Help
This practice offers structured and emotionally safe support across a range of workplace matters. You do not need to know the right terms. You only need to share what has happened and how it feels. Together, we shape that into something clear, respectful, and procedurally resilient. Response Preparation Support with drafting respectful replies, timelines, and procedural overlays that reflect your tone, your experience, and the nature of your matter. The focus is on clarity, steadiness, and helping you communicate in a way that feels safe and grounded. Document Structuring Tribunal‑safe formatting for file notes, statements of service, and procedural responses. Each document is shaped for clarity, accessibility, and emotional safety, ensuring that your experience is presented in a structured and coherent way. Closure and Resolution Support with documenting outcomes, preparing no‑liability resolutions, or simply closing the loop with clarity and care. This includes helping you articulate what has occurred, what has been resolved, and what you need to feel complete. Conciliation Support Guidance and scaffolding for Fair Work conciliations, including opening statements, structured summaries, and emotionally safe preparation. The focus is on helping you feel steady, prepared, and supported throughout the process. I can appear as a paid agent in settings where agent representation is permitted, including Fair Work conciliations and other workplace forums. This support is nnon‑legal, emotionally grounded, and centred on preparation, communication, and procedural understanding. I do not provide legal advice, legal interpretation, or legal representation.
Your Karnak Envelope — Start Your Journey
All information is treated with care and confidentiality. If you prefer, you may download the Word version of this form and return it via email.
Your Karnak Envelope
Client Intake Form
The Client Intake Form is a gentle, structured way for you to share the information that helps me understand your situation and how to support you. It is designed with care, using clear and accessible language, and you are welcome to skip any questions you are not comfortable answering. The form gathers key details about your background, workplace context, support needs, and wellbeing. This helps me prepare for our first conversation, understand what matters most to you, and ensure that our time together is steady, organised, and centred on your goals. Nothing in this form is used for legal advice or legal representation. Guiding Resolution provides non‑legal, communication‑focused support only. Your information is handled respectfully and kept confidential, except where required by law. Completing the form helps me tailor our sessions, identify any immediate priorities, and create a safe and supportive environment from the very beginning.
Testimonials
Interior Architect
“Rodney helped me navigate a redundancy that didn’t feel genuine. He didn’t give legal advice, but his structured support helped me raise my concerns clearly and calmly.” — Former client (male), non-genuine redundancy matter (VIC)
Senior Interior Designer
“I’d never been through anything like this before. Rodney explained the tribunal process in a way that made sense. His calm, steady support helped me feel less alone.” — Former client (male), unfair dismissal matter (WA)
Visualizer of Interiors
“After being dismissed without warning, I didn’t know what to do. Rodney helped me understand the process and prepare a clear, respectful response. His support gave me the confidence to speak up.” — Former client (female), unfair dismissal matter (NSW)
Testimonials
Employer in the Transport Industry
“Rodney supported our organisation during a sensitive workplace matter involving a former employee. His approach was calm, structured, and respectful to all parties. He helped us prepare documentation and navigate the process with clarity and care, while remaining within non‑legal boundaries at all times.” — Employer (male), workplace response matter, NSW
Mid-level administrative role in a government-funded service
“I was dealing with workplace discrimination and felt completely overwhelmed. Rodney’s intake process was gentle, respectful, and steady. He helped me prepare for my next steps in a way that felt safe and without any pressure.” — Former client (female), discrimination matter, QLD
Team coordinator in a mid-sized professional services firm
“Rodney’s approach was unlike anything I had experienced. He helped me prepare a response to a workplace issue that had left me feeling powerless. I felt heard, supported, and ready to take my next steps.” — Former client (female), discrimination matter, ACT
Client Journeys
Daniel Khoury – Unfair Dismissal (QLD)
Many workers feel disoriented when performance expectations escalate without clear guidance or support. After being placed on performance management without proper training and later dismissed, Daniel felt blindsided by the sudden shift in expectations. Through a structured and steady process, he prepared a respectful unfair dismissal application that outlined the procedural gaps he had experienced and clarified his position. He later shared that the support helped him feel more grounded and gave him a clearer sense of direction during a difficult moment.
Liam Travers – Misconduct Allegation (TAS)
Serious allegations can leave workers feeling overwhelmed, especially when the process begins suddenly and the expectations are unclear. Liam was stood down after allegations of verbal abuse and victimisation were raised, and he felt unsure how to organise his response. Through a calm and structured process, he worked through the sequence of events, clarified the procedural issues, and prepared a clear response for the misconduct process. He later shared that the support helped him feel more settled and gave him the confidence to participate in the process with greater clarity.
Nathan Galea – Apprenticeship Dismissal (ACT)
Apprentices can feel particularly vulnerable when their employment ends suddenly, especially because employers are permitted to end an apprenticeship in certain circumstances. Nathan was dismissed after contacting a supplier about pricing, despite having worked independently for months, and he felt unsure how to respond. Through a calm and structured process, he clarified the sequence of events, identified the procedural issues, and prepared a respectful unfair dismissal application. He later shared that the support helped him feel more settled and gave him the confidence to participate in the process with greater clarity.
Kevin Lam – Misconduct Allegation (VIC)
Misconduct allegations can place significant pressure on managers, particularly when expectations shift quickly and communication becomes strained. A manager sought support after an allegation of misconduct was raised against an employee and wanted to ensure that his communication remained steady, respectful, and procedurally clear. Through a structured and calm process, he organised his documentation, clarified the sequence of events, and prepared communication that reflected fairness and care. He later described the experience as grounding and said the support helped him move through a difficult situation with greater confidence and clarity.
Mark D’Souza – Adverse Action (NSW)
Workers can feel exposed when they speak up about workplace practices and the situation escalates quickly. After raising concerns about drug testing procedures, Mark was stood down and later dismissed, leaving him unsure how to organise his response. Through a structured and steady process, he clarified the protected conduct, identified the procedural issues, and shaped the material required for his Part 3‑1 general protections response. He later shared that the support helped him feel more grounded and contributed to a calmer, no‑liability resolution.
Melissa Quinn – Psychological Injury (VIC)
Psychological injuries can leave workers feeling vulnerable, especially when the workplace experience has already been distressing. Melissa was dismissed while recovering from a psychological injury linked to workplace bullying, and she felt unsettled when unverified allegations were raised during the process. Through a calm and structured approach, she gathered her medical material, clarified the events that had contributed to her injury, and prepared a respectful response for conciliation. She later shared that the support helped her feel more secure and gave her the confidence to participate in the process with greater clarity.
Aiden McRae – Casual Worker Dismissal (NT)
Psychological injuries can leave workers feeling vulnerable, especially when the workplace experience has already been distressing. Melissa was dismissed while recovering from a psychological injury linked to workplace bullying, and she felt unsettled when unverified allegations were raised during the process. Through a calm and structured approach, she gathered her medical material, clarified the events that had contributed to her injury, and prepared a respectful response for conciliation. She later shared that the support helped her feel more secure and gave her the confidence to participate in the process with greater clarity.
F.A.Q
❓ Frequently Asked Questions
No. Rodney provides structured, emotionally safe support, but he does not offer legal advice due to current Practising Certificate restrictions.
What does the intake process involve
It begins with a structured form inside your Karnak envelope. You are guided to share your timeline, tone, and goals in a gentle and clear way that supports emotional safety.
Is this support confidential
Yes. Your information is treated with care and discretion. Rodney operates independently and does not share client details without consent.
Can Rodney represent me at conciliation or tribunal
Yes. Rodney can appear as a paid agent in settings where agent representation is permitted, including Fair Work conciliations and other workplace forums. This support is structured, emotionally safe, and non‑legal. He does not offer legal advice or legal representation.
What kind of matters does Rodney support
Rodney supports a wide range of workplace issues, including unfair dismissal, discrimination, adverse action, procedural fairness, and psychological injury. All support is delivered with emotional safety and tribunal resilience.
Can Rodney help me prepare for a conciliation or tribunal
Yes. Rodney helps you prepare respectful, values‑aligned responses and documents. You remain in control at every stage, with support that is structured, steady, and emotionally grounded.
What if I am not sure how to describe what happened
That is completely fine. The intake scaffold is designed to help you find clarity, even if the situation feels confusing or overwhelming. Rodney will guide you through the process in a calm and supportive way.
Does this practice offer legal advice
No. All support is non‑legal and emotionally grounded. Due to current Practising Certificate restrictions, legal advice is not provided.
Got questions that need answering?
Whether you are unsure about a dismissal, dealing with workplace stress, or trying to find the right tone for a difficult message, you will receive steady, practical support that helps you move forward with clarity and confidence.
What You Can Expect From This Practice
This practice is built on clarity, safety, and trust. You remain in control of your decisions and your direction at every stage. Rodney guides the structure so you can move through your situation with steadiness and a clearer sense of what comes next. People often describe the experience as grounding because the approach is calm, respectful, and free from pressure. If you are looking for support that is steady, reliable, and centred on your wellbeing, this practice offers a safe and trustworthy place to begin.
This practice is built on clarity, safety, and trust. You stay in control. I guide the structure.
What I Want You to Know
Every client journey is different.
Some people arrive feeling overwhelmed, others quietly determined. Some are responding to formal allegations, and others are seeking closure after a difficult exit. All are welcome. The scenarios you will see are respectfully fictionalised to protect privacy, and they show how structured, emotionally safe support can help you feel heard, prepared, and grounded, even in complex or confronting situations.
Representation is available in permitted settings. Support is non‑legal and emotionally safe. This practice does not offer legal advice or legal representation.
This work is not only about documents or deadlines. It is about clarity, emotional safety, and structured support that is paced to match your tone and goals. You do not need to arrive with everything sorted. Many people come to this practice feeling uncertain, overwhelmed, or emotionally drained. That is not a barrier. It is a starting point. The intake process is designed to help you find clarity, step by step.
Your story matters. Every detail is treated with care and discretion. You will not be rushed, judged, or boxed in. This is a space for respectful listening and structured support. You are not alone in this. I work with you, not over you. Whether you are responding to a dismissal, preparing for conciliation, or navigating workplace stress, the process is scaffolded so you remain in control.
Procedural clarity is part of emotional safety. Tribunal processes can feel confusing, especially when expectations are unclear. I help you understand what is required, what is optional, and how to prepare responses that are accurate, respectful, and emotionally grounded. Your tone sets the pace. Whether you prefer quiet assertiveness, gentle clarity, or firm professionalism, the scaffolding adapts to your voice. You guide the tone. I support the structure.
Who This Practice Is For
This practice is for people who want clear, steady support during difficult workplace moments. You may be responding to a dismissal, facing allegations, preparing for conciliation, or trying to make sense of a situation that feels confusing or unfair. You may be unsure where to begin, or you may simply want a structured way to organise your thoughts and communicate with confidence. If you value clarity, emotional safety, and a calm, predictable process that keeps you in control, this practice is designed to support you.
The Actual Process
Here is how support typically unfolds, step by step, with clarity, emotional safety, and procedural structure.
Step 1: Intake – Your Journey Starts Here
You begin by completing a structured intake form inside your Karnak envelope. It is designed to help you share your timeline, tone, and goals clearly and gently.
Step 2: Review and Scaffolding
I review your intake and begin scaffolding your response. This may include a draft timeline, a respectful reply, or a procedural overlay, always tailored to your tone and matter type.
Step 3: Refinement and Clarity
We refine together. You guide the tone, and I support the structure. Whether it is a conciliation script, a file note, or a tribunal‑safe response, we shape it until it feels right.
Step 4: Conciliation Preparation
If your matter proceeds to conciliation, I help you prepare calmly and clearly. This includes a respectful opening statement, a structured summary of events, and a clear articulation of your goals, all paced to protect your emotional wellbeing.
Step 5: Submission or Resolution
You decide how to proceed. You may submit, attend a conciliation, or pause. I help you prepare documents, anticipate procedural steps, and stay emotionally grounded throughout.
Step 6: Closure and Next Steps
Whether the matter resolves or continues, I help you close the loop. This may involve preparing a statement of service, a no‑liability resolution, or documenting the journey for future clarity.
Services
CONSULTING
Welcome to our Services page. At Guiding Resolution, we are committed to offering expert independent procedural support, tribunal representation, and compassionate advocacy tailored to your needs. Led by Rodney Browne, a seasoned professional with extensive qualifications in law and applied practice, our aim is to empower individuals across New South Wales to navigate challenging situations with clarity and confidence. Whether you seek assistance with workplace disputes, compliance processes, or emotionally sensitive matters, our services prioritize respectful communication, document precision, and tribunal-focused guidance, ensuring trust and safety throughout every step. Explore our range of services to discover how we can support your journey toward resolution.
Learn MoreSchedule Booking
This booking section allows you to choose a time that suits you for your first conversation with Guiding Resolution. The process is simple, private, and designed to help you feel steady and supported from the beginning. You are welcome to book a session whether you are seeking guidance, wanting to talk through a workplace situation, or needing help understanding your next steps. Sessions focus on communication, clarity, and emotional safety. They do not involve legal advice or legal representation. Once you select a time, you will receive a confirmation with all the details you need. If you prefer a different way of arranging your appointment, you are always welcome to contact me directly. This space is here to make connecting with support as easy and comfortable as possible.
- Service Length: 01:00 Hours
- Location:On Phone
- Price:AU$295